ACCESSIBILITY
General information about what to expect at Wing Luke Museum and how to make your visit more accommodating. Please contact us if you require accommodations or have questions.
WELCOME
The Wing Luke Museum’s mission statement is, ”We connect everyone to the dynamic history, cultures, and art of Asian Americans, Native Hawaiians, and Pacific Islanders through vivid storytelling and inspiring experiences to advance racial and social equity.”
Our commitment to creating a welcoming, inclusive, and accessible environment and space is part and parcel of our mission. We prioritize inclusion, diversity, equity, and access in order to strengthen our organization and our community. We look forward to creating a great experience for you and your group in any way we can. We welcome your feedback as we work toward creating a more equitable and accessible Wing Luke Museum.
CAREGIVER & PARAEDUCATOR DISCOUNTS
Caregivers assisting guests with disabilities receive free general admission when checking in at the front desk. Caregivers receive free tour admission while assisting guests with disabilities on tours.
Paraeducators supporting students for field trips receive free tour admission.
HEALTH & SAFETY
Please know that our online tickets never expire! If you are feeling unwell, are diagnosed with COVID-19, or are experiencing flu, cold, or other respiratory infection symptoms, please visit another time.
Masks and hand sanitizer are available to visitors. Social distancing and masking are encouraged.
VENTILATION
Our HVAC system has been adjusted to increase the flow of outside air while maintaining standards for environmental controls. We have installed MERV 11 filters that filter down to 1-micron particulars (much smaller than the water vapor that carries coronavirus particles).
DROP-OFF & LOADING ZONES
The entrance to the museum faces South King Street on the corner of South King Street and 8th Avenue. There are 30-minute loading zones on King Street and 8th Street.
PARKING
The museum does not have on-site parking.
Street parking is free all day Sundays and holidays.
There are several public pay parking lots within 5 blocks. Metered and timed parking policies apply at other times. Please read street signs carefully.
WHEELCHAIRS
There is elevator access to all 3 floors of the museum. Some areas of the 1st floor have ramps.
Elevator access is also available on Historic Hotel Tours. The Historic Spaces have been preserved to share the building’s original structure and as a result, some of the doorways are narrower than the rest of the museum.
The smallest doorway clearance is 26” and guests can borrow a wheelchair (with a 22” clearance) at the front desk at the museum for the tour and your visit.
Our Educators can accommodate wheelchairs larger than 26” clearance, please contact our staff if you will need an alternate route.
SENSORY STORY
Guests can familiarize themselves with what to expect during a visit to Wing Luke Museum by utilizing our social story made in generous partnership with Sensory Access and the Seattle Office of Arts and Culture.
PLEASE NOTE: some exhibits in the social story have changed and Wing Luke Museum is no longer checking for vaccinations.
EXAMPLES OF SENSORY OFFERINGS
Our tours and educational programs can be modified to meet the needs of your group. To schedule a private group visit and to request accommodations and services please contact our Tours Department. At least 4 weeks advance notice is recommended. Examples of tour modifications include:
Developmentally appropriate tours for individuals with developmental or learning disabilities
Verbal Description/Touch Tours
Assistive listening devices are available on all tours.
QUIET SPACES
The museum is quietest from 10 AM - 12 PM on Wednesdays and Thursdays, but the lobby may be loud during events and tours. The museum tends to be busier on weekends and around holidays.
For a quiet space, the Tateuchi Story Theatre is generally available unless there are tours or events. Please call ahead to ask about expected tours or events.
LIGHTING
Lighting in galleries may be dimmed to protect the objects and artifacts on display. Some galleries may have multiple sound and visual sources. Content warnings are posted outside of galleries and exhibits that feature sensitive or potentially upsetting material.
SEATING
Benches are located throughout the interior of Wing Luke Museum.
ASSISTIVE LISTENING DEVICES
The museum offers assistive listening devices during all tours and closed captioning during virtual tours and events. All videos in museum exhibits feature closed captioning.
SERVICE ANIMALS
Service animals are welcome. The museum does not allow pets.
RESTROOMS
The Mezzanine level has an all-gender restroom.
The 1st Floor has women's and men's restrooms; the 2nd Floor has women's restrooms; the 3rd Floor has men's restrooms.
Each restroom has 1 accessible stall and a diaper changing station.
STROLLER STORAGE & NURSING & DIAPER CHANGING STATIONS
There is stroller storage behind the front desk. Our Front Desk staff can help locate an alternate location for larger strollers.
Guests are welcome to nurse wherever they're comfortable and there is a private room on the Mezzanine Level. Please ask the Front Desk or Marketplace staff for access. Each bathroom has a diaper changing station.
HELP US BE MORE ACCESSIBLE
If you have any suggestions for how Wing Luke Museum can be more accessible, please contact us.